Job Type | Permanent / Full Time |
Area | Europe, None UK |
Sector | Airline - Sales |
Start Date | ASAP |
Advertiser | Ross Maclean-Bryant |
Job Ref | 1585728 |
- Description
- Job Title: Senior Charter Broker
Location: Remote
Salary: €50,000 (+15% to 22.5% commission)
Contract: Permanent
Work Pattern: Ability and willingness to work early & late shifts, weekends, holidays, and additional hours as required
Our client is a global leader in premium on-demand private jet charter solutions and memberships. Headquartered in London and New York, they serve clients around the world with a focus on delivering unparalleled white-glove service and meticulous attention to detail.
The Senior Charter Broker will possess the skills and qualities needed to build and maintain a portfolio of clients, ensuring that they are regularly exposed to the full suite of products. The individual will have a strong background in sales and business development, although aviation experience is an advantage, it is by no means essential. A proven track record in successful account management is vital and should be accompanied by a desire to learn and progress within the organisation. The successful candidate will be self-motivated and able to thrive in a target-driven team environment. The role requires someone who is adaptable to change and can take direction from senior leadership.
Responsibilities:
- Proactive and measured outbound sales efforts to build and maintain a diverse client base.
- Maximise all inbound opportunities by offering tailored offerings and delivering profitable bookings.
- Ensure clients receive the right products and services for their current requirements.
- Regular engagement with the sales team if the client is identified as having shared ownership potential.
- Commitment to delivering outstanding customer service.
- Owning and meeting/exceeding targets and KPIs on Revenue/Margin/New Business/Referrals.
- Commitment to log all sales efforts via Salesforce CRM.
- Ensure each inbound lead is handled swiftly, and professionally, with a clear focus on securing the business.
- A desire to maximise each charter opportunity whilst maintaining a focus on the long-term progression of the client.
- Take a dynamic approach to sales, pivoting with market trends and external challenges.
- Collaborate and build strong links with Client Service and Revenue Management teams.
- Be acutely aware of the importance of fostering long-term relationships with both clients and their supplier network.
- Diligent sourcing of aircraft through their approved operator network, ensuring all options reflect the high levels of quality and service their clients come to expect.
- Liaising with the Revenue Management team to check on-fleet and managed solutions for each and every request.
- Successful management of charter bookings from enquiry to Client Services handover.
- Embody the brand and make a positive contribution to the culture.
- BA degree or equivalent from a two-year college or technical school in a service and/or hospitality field is preferred, or equivalent combination of education and experience.
- Experience in the business aviation industry is preferred.
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
- Language skills are advantageous.
TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.