Private Aviation Advisor and Account Manager
| Job Type | Permanent / Full Time |
| Area | England, UK |
| Sector | Airline - Sales |
| Start Date | ASAP |
| Advertiser | Ross Maclean-Bryant |
| Job Ref | 1567470 |
- Description
- Title: Private Aviation Advisor & Account Manager
Location: Central London
Contract: Permanent
TARCG has an exciting new opportunity for a Private Aviation Advisor & Account Manager to work with our client based in Central London. The successful candidate will be the account manager for HNWI and commercial customers, and assist the SVP in developing and fostering relationships with existing customers ensuring a high quality service and maximising sales opportunities.
Our client is looking for candidates that are highly organised, confident, personable, and be able to build strong relationships with clients.
Client Relationship Management:
- Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
- Manage a portofilio of high value or key clients, circa 30 accounts.
- Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
- Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
- Conduct training, onboarding, after care of WLP clients.
- Proactively address and resolve any issues or concerns raised by corporate clients, maintaining a high level of responsiveness and professionalism.
- Address and resolve client issues and concerns.
- Ensure we cross sell with our Lifestyle department.
- Develop and implement account strategies to achieve client satisfaction and business growth.
- Identify upselling and cross-selling opportunities.
- Collaborate with internal teams, including sales, marketing, and product development, to align strategies and leverage resources effectively.
- Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
- Attend trade shows.
- Manage client charter requests assisting SVP in achieving sales targets and revenue goals.
- Negotiate contracts and close deals successfully with clients.
- Strong negotiation skills, with a track record of broking in Private Aviation space.
- Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
- Highly organised.
- Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
- Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
- Flexibility to travel as required for client meetings, industry events, and conferences.
- You will have experience within the private aviation industry.
- Additional languages would be advantageous.
- 25 days per annum annual leave, plus UK Bank Holiday
- Private Medical Cover
- Summer Fridays, early close at 1pm
- Cycle to Work Scheme
- Season ticket loan
- Happy to discuss a hybrid working pattern to suit
- Dog friendly office
TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.
