Group Charter Sales Manager
| Job Type | Permanent / Full Time |
| Area | England, UK |
| Sector | Airline - Sales |
| Start Date | ASAP |
| Advertiser | Ross Maclean-Bryant |
| Job Ref | 1567322 |
- Description
- Title: Group Charter Sales Manager
Location: Central London
Contract: Permanent
TARCG has an exciting new opportunity for a Group Charter Sales Manager to work with our client based in central London. Due to continued and sustained growth, our client is seeking candidates with experience in selling and running group charters to manage and establish a group charter division.
The position will be supported by a dedicated commercial and operations team already in place, and initially, the successful candidate with be responsible for generating new sales leveraged from the charters already taken. After a successful 6 months to agreed targets, they will then be responsible for adding additional personnel to grow the division.
Role Overview:
You will be the aviation specialist to HNWI and commercial customers. You will be highly organised, confident, personable and be able to build strong and lasting relationships with clients. You will have sales experience within the Private Aviation/Group Charter industry.
Additional language skills would be extremely advantageous.
Client Relationship Management:
- Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
- Outreach and make outbound sales calls and prospecting for new clients.
- Manage a portfolio of high-value or key clients.
- Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
- Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
- Proactively address and resolve any issues or concerns raised by clients, maintaining a high level of responsiveness and professionalism.
- Address and resolve client issues and concerns.
- Cross-sell with our Lifestyle department.
- Develop and implement account strategies to achieve client satisfaction and business growth.
- Outreach and make outbound sales calls and prospecting for new clients.
- Identify upselling and cross-selling opportunities.
- Collaborate with internal teams, including private aircraft sales, marketing, and product development, to align strategies and leverage resources effectively.
- Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
- Attend trade shows.
- Manage client group charter requests assisting CEO in achieving sales targets and revenue goals.
- Negotiate contracts and close deals successfully with clients.
- Strong negotiation skills, with a track record of broking in Group Charter space.
- Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
- Highly organised.
- Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
- Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
- Flexibility to travel as required for client meetings, industry events, and conferences.
- You will have experience within the Group Charter industry.
- Ability to manage people and recruit.
- Additional languages would be advantageous.
- 25 days per annum annual leave, plus UK Bank Holiday
- Private Medical Cover
- Summer Fridays, early close at 1pm
- Cycle to Work Scheme
- Season ticket loan
- Dog-friendly office
TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.
